Privacy Policy

Last Updated: July 14, 2026

Questions? Contact us at privacy@agent07.com

This Privacy Policy explains how Agent07 ("Agent07", "we", "us", or "our") collects, uses, stores, discloses, and protects information when you and your organisation use our AI-powered sales assistant platform (the "Service").

Agent07 is built for business use by sales professionals. The Service connects to your email inbox, calendar, CRM data, and cloud storage to automate administrative tasks, draft communications, manage your pipeline, and prepare you for meetings. Given the sensitive nature of this access, we take our privacy obligations seriously and encourage you to read this Policy carefully.

By connecting your accounts and using the Service, you agree to this Privacy Policy. If you do not agree, do not use the Service.


1. Who We Are and Scope of This Policy

Agent07 provides an AI-powered assistant that operates on behalf of sales teams by connecting to their existing email inboxes, calendars, CRM records, file attachments, and cloud storage integrations.

This Policy applies to:

  • End Users: individuals who connect their accounts and use the Service;
  • Customers: organisations that subscribe to Agent07 on behalf of their teams;
  • Contacts: third parties (prospects, clients, colleagues) whose data appears in emails, calendar events, or CRM records processed by the Service;
  • Website visitors.

Agent07 acts as a data processor on behalf of our Customers for Customer Data (email content, calendar data, CRM records, and files). We act as a data controller for data we collect about users for our own operational purposes (e.g. account administration, security monitoring, product improvement).


2. Information We Collect

2.1 Account Information

When you or your employer creates an Agent07 account, we collect your name, work email address, job title, and details about your organisation. This information is used to set up and manage your account.

2.2 Email Inbox Data

This is the most sensitive data Agent07 accesses. Please read carefully.

When you connect your Gmail or Microsoft Outlook account via OAuth, Agent07 accesses and stores the following from your inbox:

  • Email subject lines, full message body text, and HTML content;
  • Sender and recipient email addresses;
  • Email timestamps, thread IDs, and message IDs;
  • Email attachments (see Section 2.5 below);
  • Read/send status and thread history.

We use this content to classify emails by type and urgency, identify deals and contacts, generate AI-drafted responses, surface follow-up tasks, and maintain a synchronised log of your sales communications. Full email bodies are stored in our systems for the duration of your account.

We only process emails where the sender or recipient domain matches an active deal domain you have configured in the Service. Emails outside these domains are not accessed or stored.

2.3 Calendar Data

When you connect your Google Calendar or Microsoft Calendar account via OAuth, Agent07 accesses and stores:

  • Calendar event titles, descriptions, and locations;
  • Meeting attendee names and email addresses;
  • Event start/end times, recurrence rules, and RSVP status;
  • Your availability and free/busy information.

We use this data to schedule and manage meetings on your behalf, prepare AI-generated meeting briefs, summarise meetings after they occur, generate follow-up tasks, and respond to calendar invitations (RSVP) at your direction. Where you have enabled it, Agent07 may create, modify, or decline calendar events directly in your calendar.

2.4 CRM Data

Agent07 stores and manages the following CRM data within the Service:

  • Deal records: deal name, value, stage, pipeline position, and stage history;
  • Contact records: names, email addresses, job titles, company associations, and roles (e.g. champion, decision-maker, blocker);
  • Company/account data: company names, domains, and relationship history;

2.5 File Attachments and AgentBox

Agent07 processes and stores file attachments in the following ways:

  • Email attachments: files attached to emails in your connected inbox are automatically extracted, uploaded to secure cloud storage, and associated with the relevant deal. Supported file types include PDFs, Word documents, spreadsheets, images, and other common business formats.
  • Uploaded documents: you may manually upload documents to the Service via AgentBox (our file management feature) for storage and AI-assisted analysis.
  • Document parsing: the Service uses AI to extract text and structured data from uploaded documents (e.g. contracts, proposals, meeting transcripts) to surface relevant deal insights and action items.

Attachments and uploaded files are stored in secure cloud storage and associated with the deal or contact they relate to. They are retained for the duration of your account and for up to 90 days following termination.

2.6 Google Drive Integration

If you connect your Google Drive account, Agent07 may access:

  • Files and folders you explicitly grant access to or share with the Service;
  • File metadata including file names, types, sizes, and last-modified timestamps;
  • File content, to the extent necessary to extract deal-relevant information and surface it within the Service.

Agent07 uses Google Drive access to retrieve relevant documents for deal context, surface files associated with contacts or companies, and enable you to attach Drive files to deal records. We access only files and folders within the scope of permissions you grant. We do not access your entire Drive without your explicit authorisation.

You may disconnect your Google Drive integration at any time via your account settings. Upon disconnection, we cease accessing your Drive; previously retrieved file content may be retained as part of your deal records unless you request deletion.

2.7 Meeting Recordings and Transcripts

Where you enable meeting transcription, Agent07 may process audio recordings and generate transcripts of calls and meetings. Transcripts are used to produce AI-generated meeting summaries, surface action items, and update deal records. Audio recordings are processed and then deleted; transcripts are retained as part of your deal history.

2.8 Usage and Technical Data

We automatically collect information about how you interact with the Service, including:

  • Features accessed, actions performed, and frequency and duration of use;
  • Device type, browser, operating system, and IP address;
  • OAuth tokens and refresh tokens (stored securely and encrypted) for your connected accounts;
  • Error logs and sync logs for debugging and reliability purposes.

2.9 Cookies and Similar Technologies

Agent07 uses essential cookies and local storage to maintain your session, remember authentication state, and store user preferences. We do not use advertising or tracking cookies. We may use analytics cookies (such as privacy-friendly, cookieless analytics) to understand aggregate usage patterns. You can manage cookie preferences through your browser settings; however, disabling essential cookies may prevent the Service from functioning correctly.


3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide the Service: reading and analysing your emails and calendar events; generating AI-drafted responses and meeting briefs; managing your CRM records; automating follow-up tasks; storing and parsing file attachments and Drive documents; sending emails and managing calendar events on your behalf where you have enabled those features.
  • To operate and improve Agent07: monitoring performance and reliability, debugging errors, and developing new features.
  • To train and improve our AI models: if you are on our Free Plan, and only with your permission, we use your chats, prompts, and AI Feature interactions to train and improve Agent07's AI models and to develop stronger safeguards against inaccurate or harmful outputs. You can turn this off at any time in Settings → Data & Privacy, and doing so does not affect your ability to use the Service. If you are on a Paid Plan (Startup, Pro, or Enterprise), we do not use your Customer Data to train any AI model — see Section 4 below.
  • To evaluate and improve AI quality: we record "interaction traces" of AI Feature usage — the request made to an AI Feature, the context retrieved to answer it, and the AI-generated output — and authorised personnel may review them solely to measure and improve the accuracy and reliability of the AI Features. Interaction traces are access-controlled and logged, are not used to train third-party foundation models, are not shared with other customers, and are retained only for a limited evaluation window before deletion. You may opt out per organisation (see the Terms of Service, Section 5.4).
  • To ensure security: detecting and preventing unauthorised access, fraud, and misuse.
  • To communicate with you: sending account notifications, product updates, and support responses.
  • To comply with legal obligations: responding to lawful requests from regulators or courts.

We do not use your email content, calendar data, CRM records, or file content to serve you advertisements. We do not sell your personal data to third parties.


4. AI Processing and Third-Party AI Providers

Agent07 uses artificial intelligence and machine learning to power its core features. Your data — including email bodies, calendar event details, CRM records, meeting transcripts, and document content — is transmitted to and processed by the following third-party AI providers:

  • Anthropic (Claude): used for email classification, task generation, email draft composition, deal diagnosis, meeting brief preparation, and document analysis;
  • Google Gemini: used for certain AI-assisted analysis and generation features.

These providers act as sub-processors and are contractually prohibited from using your data to train their general models or for purposes beyond performing services on our behalf, regardless of your plan. Both providers operate under enterprise data processing agreements.

Our commitment, by plan:
Paid Plans (Startup, Pro, Enterprise): we do not use your Customer Data — including email content, CRM records, calendar data, meeting transcripts, or documents — to train, fine-tune, or improve any AI or machine learning model, whether ours or any third party's. Your Customer Data is processed solely to deliver the Service to you and remains solely your property. The only exception is feedback you affirmatively and voluntarily choose to submit on an AI output (for example, a rating or written comment), which we may use to improve AI Feature performance.

Free Plan: with your permission, we use your chats, prompts, and AI Feature interactions to train and improve Agent07's AI models and to build stronger safeguards against harmful outputs. You can turn this off at any time in Settings → Data & Privacy.

By using the Service and connecting your accounts, you expressly consent to your data being processed by these AI sub-processors for the purposes described above.

Relevant privacy policies:


5. How We Share Your Information

We do not sell your personal data. We share information only as follows:

  • AI Sub-processors (Anthropic, Google): as described in Section 4, to power AI features.
  • Cloud Infrastructure: Supabase (database and file storage) and other hosting providers process data on our behalf under data processing agreements.
  • Google (Drive, Calendar, Gmail): data is exchanged with Google's APIs to power your connected integrations. This is governed by Google's OAuth and API terms in addition to this Policy.
  • Microsoft (Outlook, Calendar): data is exchanged with Microsoft's APIs for users who connect Microsoft accounts.
  • Your Organisation: if you access Agent07 through your employer's subscription, the Customer (your employer) may access usage data and work-related activity logs associated with your account. Your data may also be subject to your employer's own privacy policies.
  • Legal Requirements: we may disclose data if required by law, court order, or government authority, or if we reasonably believe disclosure is necessary to protect rights, safety, or property.
  • Business Transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred. Affected users will be notified in advance.
  • Customer Marks: as described in our Terms of Service (Section 10.2), we may use your organisation's name and logo — not your personal data — to identify you as a customer in marketing and reference materials. You can opt out at any time.

6. Connected Third-Party Services and OAuth Permissions

Agent07 connects to external services using OAuth 2.0 authorisation. By completing the OAuth flow, you grant Agent07 specific permissions. Below is a summary of permissions requested and why:

6.1 Gmail / Microsoft Outlook

  • Read inbox: to analyse emails, classify communications, and identify deal-relevant activity;
  • Send email: to send emails from your account on your behalf (Draft Mode requires your approval; Autonomous Mode sends without per-message approval);
  • Manage labels/folders: to organise deal-related emails within your inbox where applicable.

6.2 Google Calendar / Microsoft Calendar

  • Read calendar events: to identify meetings with deal contacts and prepare briefings;
  • Create/modify/delete events: to schedule, reschedule, or cancel meetings on your behalf;
  • RSVP to invitations: to accept or decline calendar invitations at your direction.

6.3 Google Drive

  • Read files: to retrieve documents relevant to your deals and contacts;
  • Read file metadata: to index and surface files within the Service;
  • Access shared drives: where applicable, to retrieve team-shared documents.

You can review and revoke these permissions at any time via your Google Account settings (myaccount.google.com) or Microsoft Account settings, or by disconnecting integrations within Agent07.


7. Data Retention

We retain your data for as long as your account is active and as necessary to provide the Service. Specific retention periods:

  • Email content (full bodies): retained for the life of your account plus 90 days following termination;
  • Calendar event data: retained for the life of your account plus 90 days following termination;
  • CRM records (deals, contacts, notes): retained for the life of your account. Exportable at any time in CSV format;
  • File attachments and AgentBox documents: retained for the life of your account plus 90 days;
  • Google Drive file content: retained as part of deal records for the life of your account;
  • Meeting transcripts and summaries: retained for the life of your account plus 90 days;
  • Usage and technical logs: retained for up to 12 months;
  • Account information: retained for up to 7 years after account closure for legal and compliance purposes.

You may request deletion of your data at any time by contacting privacy@agent07.com. Following a verified deletion request, we will delete or anonymise your data within 30 days, except where retention is required by law or to resolve disputes.


8. Data Security

Given that Agent07 processes sensitive business communications, we implement commercially reasonable security measures including:

  • Encryption of OAuth tokens and credentials at rest and in transit using industry-standard protocols;
  • TLS encryption for all data transmitted between your device, our servers, and third-party services;
  • Role-based access controls limiting employee access to customer data;
  • Secure cloud file storage with access logging for attachments and AgentBox documents;
  • Regular security reviews of our infrastructure.

No system is completely secure. If you suspect unauthorised access to your account, please notify us immediately at privacy@agent07.com.

In the event of a data breach affecting your personal data, we will notify affected users and relevant supervisory authorities within 72 hours of becoming aware of the breach, as required by applicable law (including UK GDPR).


9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Correction: request correction of inaccurate or incomplete data.
  • Deletion: request deletion of your personal data, subject to legal retention obligations.
  • Portability: request your CRM data in a portable format (CSV export is available directly within the Service).
  • Restriction: request that we restrict processing of your data in certain circumstances.
  • Objection: object to certain types of processing.
  • Withdraw consent: disconnect any connected account (email, calendar, Drive) at any time via your account settings.
  • Opt out of AI training (Free Plan): if you're on our Free Plan, turn off the use of your chats and AI Feature interactions for model training at any time in Settings → Data & Privacy. This has no effect if you're on a Paid Plan, since we don't use Paid Plan Customer Data for training in the first place.

To exercise any right, contact us at privacy@agent07.com. We will respond within 30 days and may need to verify your identity.

9.1 UK Users

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has not been handled in accordance with applicable law.

9.2 US Users (Including California Residents)

Residents of certain US states (including California, Virginia, Colorado, Connecticut, and others) may have additional rights under applicable state privacy laws, including:

  • Right to Know: request disclosure of the categories and specific pieces of personal information we have collected about you;
  • Right to Delete: request deletion of personal information we have collected, subject to certain exceptions;
  • Right to Opt-Out of Sale: Agent07 does not sell your personal information. We do not share your personal information for cross-context behavioural advertising;
  • Right to Non-Discrimination: we will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at privacy@agent07.com. We will verify your identity before processing your request. You may designate an authorised agent to make a request on your behalf.


10. Data About Third Parties in Your Communications

The emails and calendar events you connect to Agent07 contain personal data about third parties — your prospects, clients, colleagues, and other contacts. Agent07 processes this data to provide the Service (e.g. identifying contacts, building deal records, preparing meeting briefs).

As the user connecting these accounts, you are responsible for ensuring that your use of the Service in relation to third-party personal data complies with applicable privacy laws. Depending on your jurisdiction, this may include obligations to inform contacts that their data is being processed by an AI-powered tool, or to have an appropriate legal basis for such processing. Agent07 does not use third-party contact data for any purpose beyond providing the Service to you.


11. Children's Privacy

Agent07 is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us at privacy@agent07.com and we will promptly delete it.


12. International Data Transfers

Agent07 stores and processes data in the United States and in other countries where our service providers operate. If you are located in the UK or another jurisdiction, your data may be transferred to and processed in countries that do not provide the same level of data protection as your home jurisdiction. For UK users, where we transfer personal data outside the UK we do so using appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or equivalent standard contractual mechanisms.


13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. If changes are material — particularly changes affecting how we access or use your email, calendar, CRM, or file data — we will notify you by email at least 14 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.


14. Contact Us

For privacy-related questions, requests, or concerns, please contact us at:

Email: privacy@agent07.com

Subject line: Privacy Inquiry

We aim to respond to all privacy enquiries within 5 business days.


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